Last Updated:29-09-2026
Privacy Policy
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Information we collect
We collect information you choose to share with us, information created when you use our services, and limited technical information that helps our website work safely and reliably.
Contact and account details, such as your name, email address, phone number, date of birth, and communication preferences.
Care-related information you submit when requesting an appointment, completing forms, or communicating with our clinical teams.
Technical and usage data, including device type, browser, approximate location, IP address, pages viewed, and referral source.
How we use information
We use personal information to provide and improve care, coordinate appointments, respond to questions, maintain accurate records, process payments, and keep our services secure. We may also use your preferences to send service updates or health information you have asked to receive.
Where required, we rely on your consent. In other cases, we process information to fulfill a contract, comply with law, protect vital interests, or pursue legitimate interests that do not override your rights.
How we share information
We do not sell your personal information. We share it only when necessary with clinicians involved in your care, trusted service providers working under written confidentiality obligations, insurers or payment partners when applicable, and public authorities when law requires it.
If our organization changes ownership, relevant information may transfer as part of that transaction, subject to appropriate safeguards and notice where required.
Cookies and similar technologies
Our website uses essential cookies to support secure navigation and basic features. With your permission, we may use analytics cookies to understand site performance and improve the patient experience. You can manage non-essential cookies through our cookie settings or your browser controls.
Security
We use administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, or alteration. These include access controls, encryption where appropriate, workforce training, vendor review, and ongoing monitoring.
No method of transmission or storage is completely secure. If an incident affects your rights, we will notify you and the relevant authorities as required by law. Depending on where you live, you may have the right to access, correct, delete, restrict, or object to our use of your information; receive a portable copy; withdraw consent; or appeal a decision about your request.
Your privacy rights
Depending on where you live, you may have the right to access, correct, delete, restrict, or object to our use of your information; receive a portable copy; withdraw consent; or appeal a decision about your request.
No method of transmission or storage is completely secure. If an incident affects your rights, we will notify you and the relevant authorities as required by law. Depending on where you live, you may have the right to access, correct, delete, restrict, or object to our use of your information; receive a portable copy; withdraw consent; or appeal a decision about your request.
To make a request, email privacy@cuviahealth.com or use the contact details below.
We may verify your identity before responding. You may also use an authorized agent where local law permits.
You will not receive discriminatory treatment for exercising a privacy right.
Contact us
Questions about this policy or how we handle your information are welcome. Contact our Privacy Team at privacy@cuviahealth.com, call (671) 555-0110, or write to Cuvia Healthcare, Privacy Office, 101 Health Avenue, New York, NY 10018, United States.
